Privacy Policy

Privacy Policy for Sustainably Fresh

At Sustainably Fresh, we understand the importance of protecting your privacy. For the past several years, we’ve been dedicated to supporting local and regional farms, and this commitment extends to safeguarding the information you share with us. This privacy policy outlines how we collect, use, and protect your information across all Sustainably Fresh programs, services, and platforms.

Our Commitment to Privacy

Sustainably Fresh was founded to serve small and mid-sized farms by providing affordable and reliable food safety solutions. In keeping with our mission, we respect your trust and handle your personal information with care. Our privacy practices ensure that your data is used responsibly and transparently.

Information Collection and Use

We collect information to improve our services and better support the farms and communities we serve. Here’s how we use the information you share with us:

Email Communications

When you subscribe to updates or reach out for information, we collect your email address to keep you informed about resources, tools, and services that may benefit you. Whether it’s about food safety audits, consulting services, or sustainability practices, we aim to provide content tailored to your needs. You can unsubscribe at any time by following the instructions provided in our emails or contacting us directly.

Service Requests and Inquiries

When you reach out for support, ask about our services, or inquire about food safety certifications, your communication may be forwarded to the most appropriate team member. This helps us respond efficiently and continue delivering personalized service.

Operational Updates

We may send important communications regarding our services, such as confirmations, changes to audit schedules, or updates related to new industry standards. These messages are essential for ensuring that you stay informed about critical developments affecting your operations.

Online Transactions

To provide seamless payment options for audits, consulting, or other services, we use secure third-party payment processors. Sustainably Fresh does not collect or store your credit card information.

Automatically Collected Data

To understand how users interact with our website, we gather data such as browser type, IP address, and navigation history. This information is aggregated and used internally to improve our website, enhance security, and better serve our clients.

Sharing Your Information

Sustainably Fresh is committed to protecting your privacy. We do not sell or share personal information with unrelated third parties. In rare cases, we may share information under the following circumstances:

• Accreditation and Certification Requirements: If required for audit compliance or certification purposes, we may share data with accrediting bodies under strict confidentiality agreements.
• Legal Compliance: When required by law, such as in response to a subpoena, court order, or regulatory obligation.
• Operational Changes: In the event of a merger, acquisition, or other organizational change, your information will remain protected under this privacy policy.

Your Choices and Control

You have the right to control how we use your information. If you no longer wish to receive updates, newsletters, or promotional materials, you can opt out at any time. Additionally, you may update your contact information by reaching out to us directly.

Our Commitment to Security

We take security seriously. Your data is stored securely, and only employees with a specific need for access can view your personal information. Our servers are maintained in secure environments, and we use industry best practices to protect your information.

Links to Other Websites

Our website may include links to external sites that provide additional resources or industry information. Sustainably Fresh is not responsible for the privacy practices or content of these external websites. We encourage you to review their policies if you choose to visit them.

Policy Updates

As the industry evolves, we may update this privacy policy to reflect new practices or standards. We encourage you to check this page regularly to stay informed. By continuing to use our services, you consent to the terms outlined in this policy and any future updates.

If you have questions, need assistance, or wish to update your information, we’re here to help:

Sustainably Fresh
Audits@sustainablyfresh.com
614-375-0144

Thank you for trusting Sustainably Fresh as your partner in food safety and sustainability.